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We are now located in Singapore after 3 years in Cambridge, MA, USA!

pequitobun jewelry has been in business since 2006 and you can shop with us with confidence.
Check out our press mentions and what customers say!

Processing and Delivery Time

All orders are processed and shipped within 3 days after purchase. Your orders now ship from Singapore, and orders will take 2-3 days to be delivered within Singapore, and 10-18 days on average to reach international destinations. However, shipping times are generally longer during the holiday season. As of Dec 4, we can no longer guarantee delivery by Christmas to international destinations (outside Singapore). 2 weeks might still be sufficient, but can no longer be guaranteed. Do check out our gift certificates for gift ideas with delivery via email!

Shipping Options

Please note that Regular Airmail includes No tracking or insurance.
Orders above $100 ship for FREE worldwide on regular Airmail. All orders within Singapore ship for free!
Orders under $100 cost $3.95 to ship worldwide via regular Airmail.

Please note that these rates DO NOT include tracking and insurance. Unfortunately, we cannot be responsible for lost or damaged packages. If you are worried about reliable delivery and wish to track your package, please select the Registered Mail ($12) option.

Summary of Shipping Options:

Singapore (2-3 days) Free!

International Airmail: No Tracking (~2 weeks) $3.95

International: Registered Mail with Tracking (~2 weeks) $12

International: Insured Mail with Tracking (~2 weeks) $25

International: Express Mail (4-7 days) $45

Registered, Insured and Express Mail are the only options with which tracking can be provided for international orders.

pqCarrots Customer Rewards

We are so appreciative of our many returning customers, and worked hard to integrate a customer rewards programme into the site. All orders will now earn $1 pqCarrot (because my bunnies Pequito and Espumita love carrots! hoho) for every $10 spent!

To earn pqCarrots, you have to have an account on the site and be logged in when you make a purchase. Your pqCarrots will then be available for use in your next purchase. You can see the pqCarrots you have accumulated in Your Account admin. pqCarrots earned in orders paid with Paypal may take up to 24 hours to post in your account.

To redeem your pqCarrots, enter the amount you wish to redeem into the pqCarrots Box in your cart, then click "Update Cart". Let your cart reload, before continuing to "Checkout" to complete the order.

If you return an order, pqCarrots earned on that order will be deducted from your account. If your pqCarrots balance has been used and is not sufficient for this deduction, the corresponding dollar value will be deducted from your refund.

Promotional Codes

If you are on pequitobun's mailing list (scroll up to join!), you may occasionally receive promotional codes for use on the site. To apply these, enter the promotional code into the "Promotional Code" Box in your cart, then click "Update Cart". Let your cart reload to apply the code, before continuing to "Checkout" to complete the order.

Packaging and Giftwrap

pequitobun jewelry are packaged in jewelry boxes made from 100% recycled fiber (on average 80% post- consumer), and wrapped in paper that is manufactured from 100% post-consumer material. Gift-wrapping is available on request upon checkout.

Return Policy

pequitobun stands behind the quality of our handmade items, and if you are unsatisfied with your purchase, please contact us within 21 days of receipt of your item, mentioning your order number and the items you would like to return. We would be happy to offer you a full refund minus shipping costs. Returned items must be in their original unworn condition.

Please contact us before sending your return package to help us more efficiently process your return. The buyer is responsible for return shipping fees and for packaging the item securely in a padded box. We recommend delivery confirmation and/or insured mail for shipping your returns. To protect your privacy, we do not store any credit card information. Returns will be made in the form of a cheque or using Paypal.

Repairs

Every piece on pequitobun is handmade with the greatest care, and we hope that they will last you a lifetime. However, vintage materials are aged, and perhaps you have a cute nephew who loves grabbing at necklaces...! If your jewelry piece requires repair, do contact us and we will do our best to make everything right again. If you have all the parts, repair is generally free. If parts are broken or missing, we can still find a way to repair them as closely to the original as possible, for minimum cost. The buyer will pay for repair return delivery costs, which will be as shipping costs above. Shop with peace of mind because we stand behind every piece of jewelry we sell. Thanks for shopping at pequitobun!